Same-day deliveries are available from Mon - Sun for orders made by 3 pm within Kuala Lumpur & Selangor; Mon - Sat for orders made by 3 pm for Penang and Johor Bahru; while our subscription boxes are delivered weekly on Thursdays. Our standard delivery services are completed between 10 am - 6 pm. Unfortunately, time-specific deliveries are currently unavailable to ensure fairness to all our customers and maintain efficiency in our operations. Deliveries are available for any addresses within Kuala Lumpur, Selangor, Penang and Johor Bahru.
We recommend having the flowers delivered to an address where you or your recipient will be present on your delivery date to ensure flower freshness and avoid any unforeseen circumstances. Should you or your recipient fail to receive the flowers, a re-delivery service is available at an additional cost depending on your recipient's location. Our special delivery team will deliver your flowers by hand.
We take great pride in ensuring that our flowers are delivered on time and in great condition. However, if you ever face a problem or delay with your delivery, please reach out to our friendly customer service team at firstname.lastname@example.org or call +60126890215
For our full delivery policy, please see our Terms & Conditions.