Good news! Our delivery services are back to normal! We’re now offering free same-day delivery if you make your order before 3.30 pm and delivering to most major areas in Kuala Lumpur, Selangor, Penang and Johor Bahru.
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Same-day deliveries are available from Mon - Sun for orders made by 3.30 pm within Kuala Lumpur, Selangor, Johor Bahru and Penang (the cutoff time for Sun delivery in Penang is on the Sat before 3.30 pm); while our subscription boxes are delivered weekly on Thursdays. Our standard delivery services are completed between 10 am - 6 pm. Unfortunately, time-specific deliveries are currently unavailable to ensure fairness to all our customers and maintain efficiency in our operations. Deliveries are available for any addresses within Kuala Lumpur, Selangor, Penang and Johor Bahru. However, there is an additional surcharge for delivery in Penang (Mainland) based on your delivery area that will automatically shown during checkout.
We recommend having the flowers delivered to an address where you or your recipient will be present on your delivery date to ensure flower freshness and avoid any unforeseen circumstances. Should you or your recipient fail to receive the flowers, a re-delivery service is available at an additional cost depending on your recipient's location. Our special delivery team will deliver your flowers by hand.
We take great pride in ensuring that our flowers are delivered on time and in great condition. However, if you ever face a problem or delay with your delivery, please reach out to our friendly customer service team at firstname.lastname@example.org or call +60126890215
For our full delivery policy, please see our Terms & Conditions.