BloomThis is still open online everyday and we remain committed to creating your moments. Now more than ever, we believe it’s important to help love & cheer go around. That said, here’s some things to take note of when ordering your flowers and gifts with us in this challenging period.

Something to note (TLDR)

Due to COVID-19 & CMCO, our product availability is limited and flowers may be substituted but delivery is back to normal.

Availability

As you might have seen on the news, COVID-19 has made a major impact on flower growers and farms worldwide. Most flower farms are destroying their precious blooms (we cried) or in the process of transiting to other crops.

Due to this, we currently have limited availability of flowers and plants. Certain BloomThis products are out of stock and will be gradually restocked only once the MCO is lifted. Just like you, we hope that’s soon!

Substitution

Due to the limited availability of flowers and balloons during the MCO, some flowers and balloons in your product (whichever applicable) may be automatically substituted for another of similar aesthetic value. Rest assured, we’ll do our utmost to ensure minimal impact on the design & arrangement. We truly appreciate your kind understanding and support.

Delivery

Good news! Our delivery services are back to normal! We’re now offering free same-day delivery if you make your order before 3 pm and delivering to most major areas in Kuala Lumpur, Selangor, Penang and Johor Bahru.

Safety

We’re following government health guidelines in ensuring the safety of our team and florists (we’re nothing without them). All of our executive team is working remotely while our operations and florists have paid sick leave and are required to stay at home if they’re unwell.

Over at BloomThis HQ, we’ve taken numerous steps for optimal hygiene including setting up sanitising stations throughout the workplace, regular temperature checks, distanced workstations, team rotations and educating the crew on health and safety.

Support

If you’re planning on making an order with us, we thank you very much for your support. We also appreciate your kind understanding and patience on any difficulties that may arise with your order.

We’ll continue to provide updates as they come and we’d love to hear from you! Please reach out anytime if you need assistance. Our Customer Service team is available from 9 am - 5 pm everyday on phone, live chat and email.